Dear PIA:

Thank you for your hard work, the service and attitude that is based on the interests of customers. Thank you very much for your hard work and earnest and responsible work attitude in protecting the interests of your customers.

Living overseas by myself, based on the introduction by friends and strong suggestions, I chose to trust PIA and buy a house from your company. During this period, due to changes in the Australian government policy, the bank’s tightening of loans for overseas people led me to suffer a setback in confidence and wanted to give up. However, because of your help and encouragement, you helped me find a fund that can lend to me so that I did not suffer any loss, and I successfully purchased the house.

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I really thank you very much for your company and I am very grateful to everyone who has helped me at PIA.

Secondly, as the property was about to settle and the time for the loan was tight, PIA staff worked overtime to help me prepare all documentation so that I can apply for a loan as soon as possible. From the very beginning of preparing the materials to the end of the approval process, it took me only 2 weeks to receive a loan contract. This really made me very grateful to you. At the same time, I also admire your work efficiency, and the PIA company really It also made me feel that you are in the customer's interest first.

There is also a person who I would like to say big thanks to Mr. Justin Wang. Since my loan has been formally approved, the time for signing the contract has passed the developer’s deadline for delivery. Logically speaking, I need to pay a certain amount of late fees, but Mr. Justin's help helped me to reduce a large part of the fees for late fees. I was really very touched and grateful.

Once again, I was able to see the hard work that PIA has done to protect the interests of each client, and to help customers seriously.

Thanks again!
Sincerely,
Tracy Xing
March 29, 2017